Have you ever walked into a store where the employees were all standing around talking to each other? One person may have looked up when you came in but gave you “the look”. The look of “oh darn here comes another one to disturb us!”. Your own mood can do that very thing to your customers and clients on-line.
When you use social media marketing your own mood will set the tone for your interactions with people. Here are five steps to ensure that you present a “good mood” online.
- Acknowledge people, respond to their questions, tweets or comments. One of the main reasons I now purchase product from Jeff Herring, The Article Marketing Guy, is because he thanked me for re-tweeting his tweets. Set yourself apart from many of the people on-line and acknowledge people.
- Be interested in what they want, people are not likely to do business with you until they know how much you care. Engage in conversations, either on-line or off-line. Ask questions and pay attention to the answers. I am able to get lots of ideas for articles just because I pay attention to the questions and answers.
To Read The other 3 Tips Go To… Articles By Carla
I agree with you totally. sometimes we forget that a true comment comes from a real person and we should be very thankful that they are visiting our website.
Thank Gail, yes I realize that is what has made me go back to websites or
to find people in the social media sites so that I can stay connected.
I sure like your website, it appears to me that you really know your subject!
Thanks so much for dropping by!
Carla